I have lost my share certificate, how do I request a replacement?
Please ensure you have conducted a thorough search for the share
certificate as there is an administration charge by our registrars
associated with a replacement share certificate. If you are
satisfied that you cannot locate your share certificate please
contact our registrars in writing stating the following:
- the company you hold shares in
- your name and address exactly as it appears on the register
this can be seen on your dividend tax voucher
- your investor code. This can be found on your dividend
- the share certificate number. If possible, state the number of
the share certificate that is missing or the numbers of any other
share certificates still in your possession
- is the share certificate lost or stolen? If the share
certificate was stolen our registrars will require the crime
reference number issued by the police
- if there is more than one shareholder, all parties must sign
Once our registrars have received your communication they will
send a formal letter of indemnity for completion. If you wish to
sell your shares, some stockbrokers will accept the completed
letter of indemnity instead of the missing certificate.
An administration fee may be charged by our registrars for this
service. If the certificate is found after the letter of indemnity
has been issued this charge will still apply.
Please note that any transfer or sale of shares using a
certificate that has been reported lost or stolen will be rejected
unless the letter of indemnity is returned to our registrars with
the administration fee and confirmation that the share certificate
has been found.
Where the shares represented by the missing share certificate
have a value exceeding £100 it is necessary for the letter of
indemnity to be counter-signed by a suitably authorised bank,
insurance company or guarantee society. Our registrars can arrange
cover on your behalf and any additional cover fees will be
confirmed in the letter of indemnity.
Once you have completed the letter of indemnity please send it
to our registrars, together with the appropriate fee stated in the
letter. Cheques should be made payable to Capita Registrars
Limited. Please note that our registrars cannot accept payment by
cash or postal order.
When the letter of indemnity has been received by our
registrars, fully completed with the appropriate payment, a
duplicate certificate will be issued to the registered address,
unless our registrars are instructed otherwise.
* you can also request a letter of indemnity by contacting the