The place where customers look first to save and grow their money
We aim to help consumers by empowering them to make an informed choice on the products most suited to their needs and to take control of their household finances.
While the UK economy is feeling more buoyant, we know that consumers are still feeling the pinch, and could be saving hundreds of pounds. We aim to help by shining a light on the best ways households can take control of their finances. We are here for our customers, whether through the expert content on our website, our online chat service or our dedicated phone lines, which support those channels, such as energy comparison, where that extra bit of help can make all the difference to a customer’s peace of mind.
We provide a place for consumers and providers to come together. We are able to do this by ensuring we are easy to use and transparent, putting our customers first. We support a significant number of providers to help our customers make the most of their money.
Our new technology platform has been rolled out. This is focused on delivering the best buying experience in the market, which looks great and is designed with mobile at the front of mind, meaning it can be used seamlessly across all devices.
Earn customer loyalty
We continue to invest in our customer account, MyProfile, allowing customers to securely store their data with us and then use it to save more money again in the future without the hassle of re-entering details. This means it is easier and quicker for our customers to make the most of their money.
We work with as a wide range of providers to give our customers the choices they deserve and the ability to find the product that is most suited to their needs. This is why we compare up over 60 credit card and personal loan providers, , over 80 home insurance brands, over 140 car insurance brands and over 40 energy providers.
LOAN SMARTSEARCH TOOL
How we’re helping customers find the right loan to suit their needs
Superb. Saved over £200.Thank you for doing the hard work. Saved a lot of time.
*51% of customers could save up to £247 Consumer Intelligence, July 2016
investment case study
We will continue to deliver our strategy by improving the customer journey and innovating. It is critical that we ensure our business performs well on a mobile device. As we build a single view of our customers and develop our customers’ accounts we will be able to deliver a step change in our customer relationship programme, delivering relevant and personalised content.
© Moneysupermarket Group PLC 2017